Privacy Policy

Last updated: 13.04.2024

1. Introduction

Welcome to our website. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this site when you sign up to our newsletter, purchase a product or service, or take part in a competition.

3. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together below. We aim to limit the amount of data collected and stored, and will only do so where absolutely necessary rather than by default.

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, delivery address if applicable, email address, and telephone numbers.
• Financial Data includes bank account and/or payment card details where applicable.
• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website, products, and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To process and deliver your order including managing payments, fees, and charges.
• To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.

5. Disclosure of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in paragraph 4 above:

• External Third Parties such as service providers acting as processors who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Regulatory and government bodies that require reporting of processing activities in certain circumstances.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at info@vogmaster.com